Upon successful completion of this course, the participant will be able to improve the training results of an organization and improve its overall effectiveness of transferring knowledge. Participants will be able to use adult learning theory of practice application and train to the different learning styles. You will be able to distinguish training versus performance, conduct a basic needs analysis, utilize the psychological laws of training, do basic curriculum development, and write the three parts of a performance objective. You will also learn basic testing dos and don'ts and how to do on-the-job training.
This course provides participants with:
- Training and development terminology (A.A.I.I.)
- Training as an investment (Transfer of Knowledge)
- Main types and goals
- ISO 9001:2008 requirement -- what is a "must" according to the learning requirements
- How to do the needs analysis
- Law of Readiness, Law of Primacy, Law of Intensity, Law of Credibility, Law of Exercise
- Adult Learning Theory; Learning Style Assessment, three learning styles of the brain (auditory, visual, kinesthetic), retention rates, factors affecting retention and areas of difference
- Feasibility studies, task analysis, measurable objectives
- Two practicums provides practical skills for improving training work and/or life situations
Who Should Attend
- Executives
- Training Program managers and trainers
- Project managers
- Human Resource Professionals
- Customer Service
- Functional Managers and Team Managers
Learning Objectives
- To become an active and effective trainer
- To effectively implement and manager transfer of knowledge in the workforce
- To help others to accept training, participate in the training, and even own the training
- To reduce or eliminate problems and improve or create innovation
- To foster an organizational philosophy of knowledge management.
Participants will select real training situations from their workplace. They will apply the knowledge transfer techniques and the Adult Learning Process to their chosen situation to improve the organization's performance and results.